Privacy & Cookies Policy
1. Introduction
We are committed to safeguarding the privacy of our website visitors.
This policy applies where we are acting as a data controller with respect to the personal data of our website visitors that is supplied through this website; in other words, where we determine the purposes and means of the processing of that personal data.
We use cookies on our website. Insofar as required by applicable law, we will ask you to consent to our use of cookies when you first visit our website. For more information about managing cookies, see Section 14.
2. How we use your personal data
We may process the following general categories of personal data, for the purposes and on the legal bases described below:
- Usage data — data about your use of our website and services (IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and navigation paths). Source: our analytics tracking system. Purpose: analysing use of the website and services. Legal basis: legitimate interests.
- Account data — user account data. Source: you. Purpose: operating our website, providing our services, ensuring security, maintaining back-ups and communicating with you. Legal basis: legitimate interests.
- Publication data — information you post for publication on our website or services. Source: you. Purpose: enabling publication and administering our website. Legal basis: legitimate interests.
- Enquiry data — information contained in any enquiry you submit. Source: you. Purpose: offering, marketing and selling relevant products. Legal basis: consent.
- Transaction data — information relating to transactions you enter into with us. Source: you. Purpose: supplying purchased products and keeping proper records. Legal basis: performance of a contract and legitimate interests.
- Notification data — information you provide to subscribe to our email notifications and/or newsletters. Source: you. Purpose: sending relevant notifications and newsletters. Legal basis: consent.
We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, for obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice, or for compliance with a legal obligation. Please do not supply any other person\u2019s personal data to us, unless we prompt you to do so.
3. Providing your personal data to others
We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims.
We may disclose your personal data to our cloud, hosting, backup and communications services providers to enable them to provide those services, and to the third parties identified elsewhere on our website insofar as reasonably necessary. We may also disclose your personal data where necessary for compliance with a legal obligation or to protect vital interests.
4. International transfers of your personal data
We may transfer personal data from within the European Economic Area (EEA) to a location outside the EEA. In particular, we may make transfers to Australia, the Philippines, Singapore, Ukraine, the United Arab Emirates and/or the United States of America for the purpose of enabling hosting, back-up and content delivery services. These transfers will be protected by appropriate safeguards.
You acknowledge that personal data you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.
5. Retaining and deleting personal data
Personal data that we process for any purpose shall not be kept for longer than is necessary for that purpose. Notwithstanding this, we may retain your personal data where necessary for compliance with a legal obligation or to protect vital interests.
6. Security of personal data
We will take appropriate technical and organisational precautions to secure your personal data and to prevent its loss, misuse or alteration. Data relating to financial transactions sent between your browser and our server will be protected using encryption technology. You acknowledge that the transmission of unencrypted data over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
7. Amendments
We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
8. Your rights
Your principal rights under data protection law are:
- the right to access
- the right to rectification
- the right to erasure
- the right to restrict processing
- the right to object to processing
- the right to data portability
- the right to complain to a supervisory authority
- the right to withdraw consent
You may exercise any of your rights in relation to your personal data by written notice to us.
9. Third party websites
Our website includes hyperlinks to, and details of, third party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.
10. Updating information
Please let us know if the personal information that we hold about you needs to be corrected or updated.
11. About cookies and local storage
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. Cookies may be either \u2018persistent\u2019 or \u2018session\u2019 cookies. Cookies do not typically contain any information that personally identifies a user, but personal information we store about you may be linked to information obtained from cookies. Local storage is the storage of data sent by our web server to your web browser; this data is not sent back to the web server.
12. Cookies and local storage that we use
We use cookies for authentication, ecommerce and shopping cart functionality, analysis of website use and performance, and to store your cookie-consent preferences. We use local storage for browser tab synchronisation, saving settings, and ecommerce functionality.
13. Cookies used by our service providers
Our service providers use cookies which may be stored on your computer when you visit our website. We use Google Analytics to analyse the use of our website (Google\u2019s privacy policy: https://www.google.com/policies/privacy/). Cloudflare is used to identify malicious visitors and provide customised services (https://www.cloudflare.com/cookie-policy/).
14. Managing cookies
Our website includes cookie management options. Necessary cookies are required for the operation of our website and services; analytics cookies may be accepted or rejected. Most browsers allow you to refuse and delete cookies \u2014 see your browser\u2019s help pages for details. Blocking all cookies will have a negative impact upon the usability of many websites, and if you block cookies you will not be able to use all the features on our website.
